1. Overview
jili163 ("we", "us", "our") operates an online gaming platform at jili163.best, serving Filipino players across the Philippines. As an operator that handles real-money transactions and personal account data, we take data privacy seriously — not just as a legal obligation, but because we believe Filipino players deserve to know exactly how their information is being used.
This Privacy Policy applies to all data collected through the jili163 website, mobile platform, and any associated services. It explains what we collect, why we collect it, how we protect it, who we share it with, and what rights you have as a data subject under Republic Act 10173 (the Data Privacy Act of 2012) and other applicable Philippine laws.
By registering an account on jili163, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree, please do not create an account or use our services.
Plain language summary: jili163 collects only what it needs, protects it properly, never sells it, and gives you the tools to access or delete it. This policy explains all of that in detail.
2. Data We Collect
jili163 collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information obtained from third parties for verification purposes.
2.1 Information You Provide Directly
- Account registration: Full legal name, date of birth, mobile number, email address, residential address in the Philippines.
- Identity verification (KYC): Government-issued ID (PhilSys, UMID, SSS/GSIS ID, driver's licence, passport), selfie verification where required.
- Payment information: GCash account details, Maya account details, bank account number and bank name for withdrawal purposes. We do not store full card numbers — payment processing is handled by regulated third-party processors.
- Customer support communications: The content of messages, emails, or chat logs submitted to jili163 support.
- Responsible gaming requests: Self-exclusion requests, deposit limit settings, and cooling-off period preferences.
2.2 Information Generated by Platform Use
- Technical data: IP address, device type, operating system, browser type, mobile network provider.
- Gaming activity: Games played, bet amounts, session duration, win/loss records, bonus usage, and wagering history.
- Transaction logs: Deposit amounts, withdrawal requests, payment method used, timestamps.
- Login activity: Login timestamps, session tokens, authentication events, failed login attempts.
- Behavioural data: Pages visited on jili163, features used, navigation patterns (used for platform improvement and fraud detection only).
2.3 Information from Third Parties
- Identity verification services used during KYC processing.
- Payment processors confirming transaction status (deposit confirmed, withdrawal completed).
- Fraud prevention and anti-money laundering screening services, as required by applicable regulations.
jili163 does not collect sensitive personal information beyond what is required for identity verification and legal compliance. We do not collect information about your health, religion, political views, or sexual orientation.
3. How We Use Your Data
jili163 uses your personal data for the following purposes:
| Purpose | Data Used | Why Necessary |
|---|---|---|
| Account creation & management | Name, mobile, email, address | Required to provide the service |
| Identity verification (KYC) | Government ID, selfie, DOB | Legal obligation / age verification |
| Payment processing | GCash/Maya/bank details | Required to process deposits & withdrawals |
| Fraud & AML compliance | IP, device, transaction logs | Legal obligation / security |
| Customer support | Account info, chat logs | Required to resolve issues |
| Platform improvement | Behavioural / usage data | Legitimate interest |
| Responsible gaming tools | Gaming activity, limits set | Legal obligation / player protection |
| Promotional communications | Name, email, mobile | Consent (opt-out available) |
jili163 does not use your data for automated decision-making that produces legal or similarly significant effects without human review. Promotional messages from jili163 can be opted out of at any time by contacting our support team or adjusting your communication preferences in your account settings.
4. Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012 (RA 10173), jili163 processes your personal data on the following legal grounds:
- Contractual necessity: Processing required to fulfil the jili163 membership agreement — account creation, game play, deposits, and withdrawals.
- Legal obligation: Processing required to comply with anti-money laundering (AML) regulations, age verification requirements, and other applicable Philippine laws and gaming regulations.
- Legitimate interest: Fraud prevention, platform security, system improvement, and abuse detection — always balanced against your privacy interests.
- Consent: Promotional communications and certain non-essential cookies. Consent is always freely given and can be withdrawn at any time without affecting your ability to use jili163.
5. Data Sharing & Third Parties
jili163 shares your personal data only in the following circumstances and only with the categories of parties listed below:
5.1 Regulated Payment Processors
To process deposits and withdrawals, jili163 shares the necessary payment identifiers with GCash, Maya, and bank partners via their official APIs. These processors are themselves regulated under Philippine financial law and are bound by their own privacy obligations.
5.2 Identity Verification Providers
For KYC compliance, jili163 may pass identification documents and facial images to licensed identity verification service providers. These providers process the data solely for the purpose of verifying your identity and do not retain or repurpose your data beyond that function.
5.3 Game Providers
Game studios including JILI Games, Pragmatic Play, and others receive only the session tokens and bet data required to run the games — they do not receive your name, mobile number, address, or payment information.
5.4 Legal and Regulatory Authorities
jili163 may disclose personal data to Philippine government bodies, law enforcement agencies, or courts when legally required to do so — for example, in response to a court order, AML investigation, or regulatory inquiry. We will inform you of such disclosures where we are legally permitted to do so.
5.5 What We Will Never Do
- Sell your personal data to advertisers, data brokers, or any third party for commercial purposes.
- Share your data with foreign governments without a valid legal basis under Philippine law.
- Disclose your gaming activity to your employer, family members, or any other personal contact.
Your data stays in the Philippines: To the extent possible, jili163 stores and processes personal data on servers located within the Philippines. Where data is processed outside the Philippines by a service provider, we ensure that appropriate contractual protections are in place.
6. Data Retention
jili163 retains personal data only for as long as necessary for the purposes described in this policy. The following general retention periods apply:
- Active account data: Retained for the duration of your jili163 membership plus a minimum of five years after account closure, to comply with AML and gaming record-keeping obligations.
- Identity verification documents: Retained for a minimum of five years from the date of verification, as required by Philippine AML regulations.
- Transaction records: Retained for seven years from the date of the transaction, as required by Philippine financial record-keeping requirements.
- Customer support communications: Retained for three years from the date of the interaction, unless the matter relates to an ongoing dispute.
- Marketing consent records: Retained until you withdraw consent, plus an additional two years as evidence of the consent given.
When retention periods expire, jili163 securely deletes or anonymises personal data so that it can no longer be linked to you as an individual.
7. Data Security
jili163 takes the protection of your personal data seriously. The security measures we have in place include:
- End-to-end encryption: All data transmitted between your device and jili163 servers is encrypted using TLS 1.2 or higher (256-bit SSL).
- Data at rest: Personal data stored in jili163 databases is encrypted at rest using AES-256 standard encryption.
- Access controls: Access to personal data within jili163 is restricted on a strict need-to-know basis. Staff access is logged, monitored, and regularly audited.
- Two-factor authentication: jili163 supports two-factor authentication for member account logins to prevent unauthorised access.
- Penetration testing: jili163's platform undergoes regular security testing to identify and remediate vulnerabilities before they can be exploited.
- Incident response: In the event of a data breach affecting your personal data, jili163 will notify you and the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, as required by Philippine law.
While jili163 employs strong security measures, no internet platform can guarantee absolute security. You also have a role to play in protecting your account — use a strong, unique password, do not share your login credentials, and contact jili163 support immediately if you suspect your account has been compromised.
8. Cookies & Tracking Technologies
jili163 uses cookies and similar technologies to operate the platform correctly and improve your experience. Here is a plain-language breakdown of what we use and why:
8.1 Strictly Necessary Cookies
These cookies are essential for jili163 to function. They maintain your login session, remember your preferences, and ensure the platform loads correctly. You cannot opt out of these without breaking core functionality.
8.2 Performance & Analytics Cookies
jili163 uses anonymised analytics data to understand how members use the platform — which pages are most visited, where errors occur, and how navigation can be improved. This data does not identify you personally and is used solely for platform improvement.
8.3 Functional Cookies
These remember your language preference, last-used payment method, and display settings, so you don't have to reset them every session on jili163.
8.4 Managing Cookies
You can control non-essential cookies through your browser settings. Disabling cookies may affect some jili163 features — for example, your preferences may not be saved between sessions. For mobile app users, device settings can be used to manage app-level tracking permissions.
9. Your Rights as a Data Subject
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jili163:
Right to Access
Request a copy of the personal data jili163 holds about you.
Right to Correction
Ask us to correct inaccurate or incomplete personal data in your jili163 record.
Right to Erasure
Request deletion of your personal data, subject to legal retention obligations.
Right to Object
Object to processing based on legitimate interest, including direct marketing.
Right to Data Portability
Receive your data in a structured, machine-readable format for transfer to another service.
Right to Complain
Lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of these rights, send your request to support@jili163.best with the subject line "Data Subject Request". jili163 will respond within 30 days of receipt. For complex requests, we may require additional time and will inform you if an extension is needed.
We may need to verify your identity before processing a data subject request, to ensure we are not disclosing your information to someone else. This verification step is for your protection.
10. Minors
jili163 is strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under 18 years of age. Our registration process includes an age declaration step, and we conduct age verification as part of our KYC process.
If jili163 becomes aware that personal data has been collected from a minor, we will immediately delete that data, close the associated account, and return any deposits to the verified source payment method. If you believe a minor has created a jili163 account, please contact us immediately at support@jili163.best.
11. Third-Party Links
The jili163 platform may contain references or links to third-party game provider interfaces and payment processor pages. These third-party services operate under their own privacy policies, which jili163 does not control. We recommend reviewing the privacy policies of any third-party service you interact with through the jili163 platform.
jili163 is not responsible for the privacy practices of game studios, payment processors, or any other third-party services accessed through or in connection with our platform.
12. Changes to This Privacy Policy
jili163 may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or regulatory guidance. When we make material changes, we will update the "Last Updated" date at the top of this page and notify active jili163 members via the mobile number or email address associated with their account where the changes are significant.
Minor clarifications — such as correcting typos, updating contact details, or improving plain-language explanations without changing the substance of the policy — may be made without specific notification. We encourage you to review this Privacy Policy periodically.
Continued use of jili163 after a policy update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated policy, you may close your account by contacting our support team.
13. Contact Us & Complaints
For any privacy-related questions, data subject requests, or concerns about how jili163 handles your personal data, contact us through the following channels:
- Email: support@jili163.best — Subject line: "Privacy Inquiry" or "Data Subject Request"
- Live Chat: Available 24/7 on the jili163 platform — ask to be connected to a Privacy or Data team member.
- Viber / Telegram: Contact details available in your jili163 account dashboard after login.
jili163 will acknowledge your privacy inquiry within 2 business days and provide a substantive response within 30 calendar days. Complex or multi-part requests may take longer, and we will inform you if an extension is required.
If you are not satisfied with jili163's response to a privacy complaint, you have the right to escalate your complaint directly to the National Privacy Commission (NPC) of the Philippines, the regulatory authority responsible for enforcing RA 10173.
This Privacy Policy was last updated in January 2025 and is effective for all jili163 members as of that date.
Quick summary: jili163 collects only what it needs, uses it only for stated purposes, protects it with industry-standard security, never sells it, and gives you full rights to access, correct, or delete it. Questions go to support@jili163.best.